Visit the website of a dental office can be a global impression of the professionalism of the practitioner: the site is it aesthetic, intuitive, complete? Can we find comprehensive information on dental health, practical information to go to the office, a number to call in case of emergency … amateur or professional, the website already reflects the attention of the dentist to his patients.
Take a first contact by phone
The ease of joining the dental office gives a strong indication of the seriousness of the practitioner: dozens of ringtones before joining his interlocutor, no answering machine, a person who does not decline his identity on the phone, a little cordial assistant … pass your turn!
The telephone reception reflects the mode of operation of the office set up by the practitioner himself. Your interlocutor must be able to ask you the reason for your call (control visit or emergency), the name of the person who recommended you (to thank him for his confidence), the schedules that suit you (by making two or three proposals closed) and tell you how to get to the office.
The possibility of making an online appointment as offered by the dental health centers and to have a wide choice for the consultation time is also to be appreciated.
Get an appointment quickly and easily
In areas that do not suffer from a shortage of health professionals, a good dental office must be able to give you a first appointment for a checkup within 15 days of your call and must be able to receive you for an emergency in the day or the next day. Beyond comfort, this testifies to the good organization of the dental clinic.
Pay attention to hygiene
The state of the cabinet gives valuable clues to the care given to hygiene, asepsis but also to aesthetics. Similarly, a Chattanooga TN dentist cannot treat without a complete technical platform. Is the firm aging or at the forefront of modern technology? The dental surgeon’s investment underscores his commitment to his practice.
In addition, dental practices may be the place of cross contamination; they must ensure the safety of the team and patients. For example, the dental office should take care of the sterilization of instruments and materials with very strict and supervised protocols. If the sterilization room is not always visible, however, you can observe whether the practitioner and the assistant wear masks and gloves when they are in the chair.
Receive complete information
Finally, knowing your oral health status is essential. To do this, the practitioner will need an anamnesis (a general medical questionnaire), to know your eating habits and dental hygiene, but also to perform a panoramic x-ray screening, photographs, or even casts … It will have also need time to deliver a comprehensive treatment plan and quote! The practitioner must be able to provide you with a detailed specifying the reimbursements of the CPAM and the rest to the patient. Some practices even accompany their patients to obtain information on the amount supported by the mutual.